Privacy Policy

Effective Date: February 2025

At autobug, we value the privacy and security of our visitors and users. This privacy policy outlines how we collect, use, and protect your personal data, and your rights regarding this data. By using our website, www.autobug.co.uk, you consent to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

a. Personal information
Personal information we collect from you may include your name, address, e-mail address, phone number, and IP address. We only collect this information when you make a purchase or register in our system and we need this information in order to identify and register you as a customer, confirm your purchase and contact you regarding the use of our product or answer your queries. Your phone number may be used to contact you to confirm your purchase if you have difficulty confirming it by email. We do not share this information with any third parties, and you may rest assured that all of your personal data is safe with us.

b. Non-Personal Information: We also collect non-personally identifiable information, such as your browser type, device type, IP address, and browsing behavior. This information helps us understand user interactions and improve the website's functionality and content.

c. Your location
When you browse our website, we may use your IP address to detect your location. We need this information to personalize your experience, particularly when you are using a map search on our site or looking for ads on the Maps. Your location is needed to show you the appropriate location on the Maps and ads in the vicinity of your location. We also use your location to show you the appropriate banners or geo-targeted ads by Google.

d. Credit Card information
When you make a purchase on our website, you enter your credit card information or your PayPal address in order to complete the purchase. Because the payment process is handled by third-party payment providers, neither your credit card information nor your PayPal details are stored by us and we have no access to this information at any stage of the payment process.

2. How We Use Your Information

The data we collect is used for the following purposes:

To provide, maintain, and improve our services and website.

To process your orders, inquiries, and requests.

To send you relevant updates, marketing information, and promotions (if you have opted in).

To comply with legal obligations and resolve disputes.

System notifications:
By using our website, you are giving your consent that you will sometimes receive system notifications to your email address informing you of a successfully added listing, warning you that a listing period is expiring, meaning that your ad will get taken down if you don’t renew it and other types of notifications relating to your activity on the website. The system notifications are designed to serve as reminders or helpful tips enhancing your experience on our website. You cannot opt out of receiving system notifications, and the only way to stop receiving them is to delete your account via my profile page.

3. General Data Protection Regulation (GDPR)

In compliance with the General Data Protection Regulation (GDPR), we respect your rights regarding your personal data. You have the following rights:

Right to Access: You have the right to request a copy of the personal data we hold about you.

Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.

Right to Erasure: You can request that we delete your personal data, subject to certain conditions.

Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances.

Right to Data Portability: You can request to transfer your personal data to another service provider.

Right to Object: You have the right to object to the processing of your personal data for marketing or other purposes.

If you wish to exercise any of these rights, please contact us at [contact@autobug.co.uk]. We will respond to your request in accordance with applicable data protection laws.

4. Use of Cookies

Our website uses cookies to enhance user experience, analyze site traffic, and for marketing purposes. A cookie is a small file placed on your device that enables us to identify your browser and track your activities on the site.

Types of Cookies We Use:

Essential Cookies: These are necessary for the website to function properly, such as enabling you to log in and use the shopping cart.

Analytical Cookies: These cookies collect data on how users interact with our website. We use this information to improve website performance and user experience.

Marketing Cookies: These cookies allow us to display relevant advertisements and track marketing campaigns.

You can manage your cookie preferences in your browser settings, including blocking or deleting cookies. However, disabling some cookies may affect your experience on our website.

For more information about the cookies we use and how to manage them, please see our Cookie Policy.

5. Third-Party Services

We may share your data with third-party service providers to help us operate the website and provide services to you. These third parties include payment processors, hosting services, and analytics providers. We ensure that these providers comply with GDPR and take necessary measures to protect your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. If you request that your data be erased, we will delete it within a reasonable timeframe, unless we are required to keep it for legal or business reasons.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

8. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this privacy policy regularly to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about our privacy policy or the handling of your personal data, please contact us at: dataprotection@autobug.co.uk

By using www.autobug.co.uk, you agree to the terms of this privacy policy.